Cancellation Policy

For One to One Guidance Sessions

One to One Guidance Sessions are paid  for at time of online booking (or in advance of the session if a payment plan is in operation).

The sessions will not take place unless payment has been made in advance.

If you need to cancel a pre-paid session with more than 48 hours’ notice, please email [email protected] and we will endeavour to reschedule the appointment within a 7 day time-frame  if there is availability. 

If a cancellation occurs within 48 hours of appointment (or within 2 full working days, whichever applies), no refund is available. If payment has not been made at time of cancellation, there is a cancellation charge of 100% of the session fee.

For those who do not attend on the day and give no notice of cancellation and payment has not been made in advance, there is a cancellation charge of 100% of the session fee.

To cancel: please email me.

For Self-study Courses, Live Programmes, Events and Workshops:

There is no refund available for the purchase of online self-study courses or for live events such as live courses and workshops.